FAQ
Questions, answered.
Not here? Email us and a person will reply.
What is Paragon Clean?
A disposable toilet cleaning kit: a covered wall box of pre-loaded heads and a slim wand. You click a head on, clean, and release it into the bin.
Why not just use a brush?
A brush stands in the corner between cleans and goes back into the bowl the next time. Paragon Clean gives you a fresh head every time.
How many cleans is one head?
One head is one clean. Thirty heads is about seven months of weekly cleans.
Does it need drilling?
No. The box mounts with an adhesive plate on clean, dry, smooth tile or painted wall.
What do I do with used heads?
Release the head into the trash bin. Do not flush it.
What’s in the box?
Wall box with hinged lid, Slim wand, Pre-loaded heads (30), Adhesive mounting plate.
Are the pictures and video real?
The images and film on this site are AI-generated illustrations, not photos of the product. Real photos will be added as soon as they are available.
How long does shipping take?
Orders ship within 1-3 business days. Typically arrives in 10-20 business days after shipping. We currently ship to addresses in the United States.
What payment methods do you accept?
Checkout is processed by PayPal. You can pay with your PayPal account or, where PayPal offers it, with a debit or credit card. More payment options will be added here as soon as they are live.
Is checkout secure?
Yes. Payment happens on an encrypted, hosted payment page. We never see or store your card or PayPal details.
Where does my order ship from?
Orders are fulfilled by our manufacturing and logistics partners and ship from an international warehouse, which is why delivery takes longer than from a local store. You get a tracking number by email when your order ships.
How do I track my order?
You will receive a confirmation email when your order ships, with tracking. You can also use the Track order page with your order number and email.
What is your return policy?
30-day returns on unused items in original packaging. Return shipping is paid by the customer unless the item is defective, damaged or incorrect. See the full return policy for how to start a return.
My order arrived damaged. What now?
Email paragonforhome@gmail.com with your order number and a photo. We will make it right.
How can I contact you?
Email paragonforhome@gmail.com. We reply within one business day.